Outlook Customer Support Toll Free: +1(888)986-4831

Issues in receiving email in Outlook

There are a lot of reasons for not receiving the emails in Outlook which are given below-

  • There can be Temporary mail server problems-


Issues in receiving email in Outlook-step-1

For solving this problem check the mail server connectivity. If there is a problem receiving emails, you should perform a telnet check of the connection between your computer and the appropriate port depending on the email protocol your Outlook is set to use for receiving emails.

  • There can also be the problem of Wrong Outlook Express settings-


Issues in receiving email in Outlook-step-2

The solution for the problem is to use the correct mail settings.

Incoming mail server (POP3/IMAP server): mail.yourdomain.com

Outgoing mail server (SMTP server): mail.yourdomain.com

Username: the full e-mail address like email@yourdomain.com

Password: If you are not sure what your email password is we strongly recommend that you reset it from your Panel > Email Accounts.

  • Another issue faced while receiving the emails is the Exceeded space quota of the email account-


The solution for this problem lies in checking the email Quota. If you have exceeded the quota of your email account, you will not be able to receive any more email messages. You should either remove some of the old messages or increase the space quota of your email account. You can check each account’s disk usage from.

  • Incorrect MX records of the domain is also one of the reasons for not receiving the emails in outlook-


The solution lies in checking the MX record of your domain name

The Mail Exchange (MX) record is a part of your DNS zone and it determines which server is currently handling your emails. You can check your MX record from the following website.


Video:Unable to receive email using Outlook Express

You May Also Like

  • ravi lodhi

    please provide a images and video

  • Gaurav Singh

    how much the quota limit is for outlook mail?

  • rahul singh

    how can i check my inbox filter?

  • Ayushi Bansal

    How do I transfer data from outlook Mail to Excel?

  • William Brown

    I can no longer receive any email from a yahoo.com domain to my Outlook 2010. Is there some specific setting in the firewall I need to make or something to get mail from yahoo?

  • Roman Miller

    what is space quota of email account?

  • Joseph Russell

    What is the name or URL provide mail exchange record website?

  • Phillips

    Why am I not getting my email on my Iphone?