If you try to send a message and you see a “This message didn’t send” or “Unable to connect to Facebook” error message, then you can follow these steps to resolve your issue:
Step-1 You should check your internet connection.
You need to check your internet connection first. If your internet connection is not working then you need to switch off your router and switch it back on. If you’re still not getting internet connectivity then contact your network operator to solve this problem.
Step-2 We recommend using the latest version of any web browsers.
- You have to switch to the latest version immediate if you are using an older version of the internet browser. We recommend that you use web browsers like Mozilla Firefox, Internet Explorer, Google Chrome, Safari or Opera.
Step-3 If you’re blocked from sending messages for specific user, then you may see an error in chat.
Step-4 Should not send any inappropriate URL’s to your friends. Facebook send message”.
Step-5 You will be not able to send messages with large sized video attachments. If you send large attachments, then you will get an error