Facebook Customer Support Toll Free: +1(888)986-4831

Problem in Sending Messages on facebook

If you try to send a message and you see a “This message didn’t send” or “Unable to connect to Facebook” error message, then you can follow these steps to resolve your issue:

Step-1 You should check your internet connection.

You need to check your internet connection first. If your internet connection is not working then you need to switch off your router and switch it back on. If you’re still not getting internet connectivity then contact your network operator to solve this problem.

Step-2  We recommend using the latest version of any web browsers.

  • You have to switch to the latest version immediate if you are using an older version of the internet browser. We recommend that you use web browsers like Mozilla Firefox, Internet Explorer, Google Chrome, Safari or Opera.

Step-3 If you’re blocked from sending messages for specific user, then you may see an error in chat.

Step-4 Should not send any inappropriate URL’s to your friends. Facebook send message”.

Step-5 You will be not able to send messages with large sized video attachments. If you send large attachments, then you will get an error



  • Gaurav Singh

    How to know that my facebook message is delivered or not ?

  • rahul singh

    is there any temporary block to sending a message to someone?

  • ravi lodhi

    How to know that my facebook message is delivered or not ?

  • John Abram

    How can forward message on Facebook.

  • William Brown

    I cannot receive or send messages from a specific person. I can post to their page but they cannot post to mine. Neither of us have the other person blocked so that is not the issue. Any help??

  • Roman Miller

    I can send, but can’t receive… I cant view any previous messages and when I go to view all messages nothing loads just a white page.

  • Joseph Russell

    How can upload video on Facebook ? give suggestion

  • Phillips

    Why cant I send a message on messenger?

  • Benett Mallinson

    why my message sending was failed?