There are some steps for Facebook error 500
Step 1: Repair Registry Entries Associated with Error 500
In the first step manually editing the Windows registry to remove invalid Error 500 keys is not recommended unless you are PC service professional. Incorrectly editing your registry can stop your PC from functioning and create irreversible damage to your operating system.
The best part is that repairing registry errors can also dramatically improve system speed and performance.
Caution: Unless you an advanced PC user, we DO NOT recommend editing the Windows registry manually. Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows.
To manually repair your Windows registry, firstly you need to create a backup by exporting a portion of the registry related to Error 500
1. Click the Start
2. Type “command” in the search box… DO NOThit ENTER yet!
3. While holding CTRL-Shift on your keyboard, hit ENTER.
4. You will be prompted with a permission dialog box.
5. Click Yes.
6. A black box will open with a blinking cursor.
7. Type “Regedit” and hit ENTER.
8. In the Registry Editor, select the Error 500-related key (eg. Facebook) you want to backup.
9. From the File menu, choose Export.
10. In the Save Inlist, select the folder where you want to save the Facebook backup key.
11. In the File Name box, type a name for your backup file, such as “Facebook Backup”.
12. In the Export Range box, be sure that “Selected branch” is selected.
13. Click Save.
14. The file is then saved with a .reg file extension.
15. You now have a backup of your Facebook-related registry entry.
The next steps in manually editing your registry will not be discussed in this article due to the high risk of damaging your system. If you would like to learn more about manual registry editing, please see the links below.
Step 2: Conduct a Full Malware Scan of Your PC
There is a chance that your 500 error could be related to a malware infection on your PC. These malicious intruders can damage, corrupt, or even delete Runtime Errors-related files. Furthermore, there’s a possibility that the 500 error you are experiencing is related to a component of the malicious program itself.
Step 3: Clean Out System Junk(Temporary files and Folders) With Disk cleanup(cleanmgr)
Over time, your computer accumulates junk files from normal web surfing and computer use. If this junk isn’t occasionally cleaned out, it can cause Facebook to respond slowly or provides a 500 error, possibly due to file conflicts or an overloaded hard drive. Cleaning up these temporary files with Disk Cleanup might not only solve your 500 error, but can also dramatically speed up the performance of your PC.
Because of the shortcomings of the Windows Disk Cleanup (cleanmgr) tool, we highly recommend using a specialized hard drive cleanup/privacy protection software such as WinSweeper (Developed by Microsoft Gold Partner) to clean up your entire computer. Running WinSweeper once per day (using automatic scanning) will ensure that your computer is always clean, running fast, and free of 500 errors related to temporary files.
Step 4: Update Your PC Device Drivers
500 errors can be related to corrupt or outdated device drivers. Drivers can work one day, and suddenly stop working the next day, for a variety of reasons. The good news is that you can often update the device driver to fix the Error 500 problem.
Step 5: Utilize Windows System Restore to “Undo” Recent System Changes
Windows System Restore allows you to “go back in time” with your PC to help fix your Error 500 problems. System Restore can return your PC’s system files and programs back to a time when everything was working fine. This can potentially help you avoid hours of troubleshooting headaches associated with 500 errors.
Step 6: Uninstall and Reinstall the Facebook Program Associated with Error 500
If your 500 error is related to a specific program, reinstalling Facebook-related software could be the answer.
Instructions for Windows 7 and Windows Vista:
1. Open Programs and Features by clicking the Start button.
2. Click Control Panel on the right side menu.
3. Click Programs.
4. Click Programs and Features.
5. Locate Facebook Chat Error Code 500-associated program (eg. Facebook) under the Name column.
6. Click on the Facebook-associated entry.
7. Click the Uninstall button on the top menu ribbon.
8. Follow the on-screen directions to complete the uninstallation of your Error 500-associated program.
Instructions for Windows XP:
1. Open Programs and Features by clicking the Start button.
2. Click Control Panel.
3. Click Add or Remove Programs.
4. Locate Facebook Chat Error Code 500-associated program (eg. Facebook) under the list of Currently Installed Programs.
5. Click on the Facebook-associated entry.
6. Click the Remove button on the right side.
7. Follow the on-screen directions to complete the uninstallation of your Error 500-associated program.
Instructions for Windows 8:
1. Hover the cursor in the bottom left of the screen to produce the Start Menu image.
2. Right-Click to bring up the Start Context Menu.
3. Click Programs and Features.
4. Locate Facebook Chat Error Code 500-associated program (eg. Facebook) under the Name column.
5. Click on the Facebook-associated entry.
6. Click the Uninstall/Change on the top menu ribbon.
7. Follow the on-screen directions to complete the uninstallation of your Error 500-associated program.
Step 7: Run Windows System File Checker(“SFC/Scannow”)
System File Checker is a handy tool included with Windows that allows you scan for and restore corruptions in Windows system files (including those related to Error 500).
To run System File Checker (Windows XP, Vista, 7, 8, and 10):
1. Click the Start button.
2. Type “command” in the search box… DO NOT hit ENTER yet!
3. While holding CTRL-Shift on your keyboard, hit ENTER.
4. You will be prompted with a permission dialog box.
5. Click Yes.
6. A black box will open with a blinking cursor.
7. Type “SFC /scannow” and hit ENTER.
8. System File Checker will begin scanning for Error 500 and other system file problems (be patient – the system scan may take a while).
9. Follow the on-screen commands.
Step 8: Install All Available Window Updates
Microsoft is constantly updating and improving Windows system files that could be associated with Error 500. Sometimes resolving your Runtime Errors problems may be as simple as updating Windows with the latest Service Pack or other patches that Microsoft releases on an ongoing basis.
To check for Windows Updates (Windows XP, Vista, 7, 8, and 10):
1. Click the Start button.
2. Type “update” into the search box and hit ENTER.
3. The Windows Update dialog box will appear.
4. If updates are available, click the Install Updates button.
Step 9: Perform a clean Installation of Windows
This step is your final option in trying to resolve your Error 500 issue. Reinstalling Windows will erase everything from your hard drive, allowing you to start again with a fresh system. Furthermore, a clean install of Windows will also quickly clean out any and all “junk” that has accumulated over the normal usage of your computer.
Note: If 500 errors still persist after a clean install of Windows, your Runtime Errors problem MUST be hardware related. If that is the case, then it is likely you will need to replace the associated hardware causing the 500 error.